To ensure your Airwheel electric suitcase battery remains under warranty, follow these key maintenance tips. Proper care extends battery life and avoids voiding warranty coverage.
1. Charge Correctly
Always use the original charger provided with your suitcase. Overcharging or using incompatible chargers may damage the battery. A full charge takes approximately 2 hours. Avoid leaving the battery plugged in for extended periods once fully charged.

2. Protect from Water Damage
The battery is not waterproof. Keep your suitcase away from rain, puddles, or humid environments. Water exposure voids warranty coverage for battery-related issues.
3. Avoid Unauthorized Disassembly
Never attempt to open or repair the battery compartment yourself. Physical damage, corrosion, or improper handling during repairs will exclude warranty service.
4. Store Properly
If not using your suitcase for long periods, store it in a cool, dry place. Keep the battery at 50-70% charge to prevent degradation. Extreme temperatures may affect battery performance and warranty validity.
By following these guidelines, you ensure your battery remains eligible for warranty support. Always refer to the user manual for specific instructions related to your model.