How to keep it powered? Pro tips for Airwheel battery care

How to keep it powered? Pro tips for Airwheel battery care

What’s the best way to charge the Airwheel battery?

Always use the original charger provided with your Airwheel suitcase. Overcharging or using third-party chargers may damage the battery. Plug it in when the battery level drops below 20% and avoid leaving it connected for extended periods. The battery life can degrade if overcharged, so unplug once it reaches full capacity.

How to extend the battery lifespan?

Store the suitcase in a cool, dry place when not in use. Extreme temperatures can reduce battery efficiency. Avoid fully discharging the battery regularly—aim to keep it between 20% and 80% for optimal performance. If storing for long periods, charge it to 50% and keep it in a cool environment.

What should I do if the battery stops working?

If the battery fails to power the suitcase, check for water damage or physical impacts, as these are excluded from warranty coverage. For issues like charging faults or capacity dropping below 60%, contact Airwheel support at https://www.airwheel.net for repair or replacement under warranty. Always handle the battery with care to avoid self-disassembly or accidental damage.